- Customer Handling: Branch mein aane wale customers ko attend karna, unki queries solve karna aur unhe gold loan services ke baare mein information dena.
- Collection: Customers se gold loan ki EMI, interest aur overdue payments ki collection karna aur payment records maintain karna.
- Customer Verification: Customer ke KYC documents, Aadhaar Card, PAN Card aur other required documents ko verify karna.
- Gold Loan Process: Gold loan applications aur related documents ki checking karna aur loan process mein support provide karna.
- Branch Banking Operations: Daily branch activities, customer records, transaction entries aur documentation ko manage karna.
- Payment Verification: Customer payments ko verify karna aur system mein accurate entries update karna.
- Customer Follow-up: Pending payments aur overdue accounts ke liye customers ko call karna aur follow-up lena.
- Record Management: Customer files, collection records aur daily reports ko properly maintain karna.
- Customer Service: Customers ko professional service dena aur unki complaints ya issues ko resolve karne mein help karna.
- Compliance: Company policies, KYC norms aur branch procedures ke according kaam karna.
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